Terms and Conditions
Terms and Conditions for Online Printing Services – This document outlines the rights, responsibilities, and expectations of both Uplit and its users when using our platform for custom printing services in Saudi Arabia.
🟦 Introduction
Welcome to Uplit (uplit.sa), the official online platform of Uplit, a company specializing in custom printing solutions, creative design, promotional gifts, and exhibition setups. By using this website or placing any order through it, you agree to be bound by the terms and conditions below.
Please read these terms carefully before using the platform. Your continued use of the website constitutes your express acceptance of these terms.
🔹 Eligibility
The website's services are available to individuals and companies legally able to enter into binding contracts in accordance with the laws of the Kingdom of Saudi Arabia. By using the website, you represent that you are of legal age, have full legal capacity, and are authorized to purchase products and services in your own name or on behalf of the entity you represent.
🔹 Terms
These terms constitute the entire agreement between you and Uplit and supersede any prior commercial offers, oral agreements, or other understandings—unless otherwise expressly stated with respect to a particular product or service.
🔹 Acceptance of Terms
By using the online store services, you agree to fully comply with these terms. If you do not agree with any part of these terms, please stop using the platform immediately.
🔹 We strongly advise you to
Read these terms carefully before using the Uplit website (uplit.sa) Save or print a copy of them for future reference
🟧 Ordering and Payment Process
Uplit.sa offers the ability to place orders for customized products and services, whether you are a visitor or a registered user. Once an order is confirmed, it is final and cannot be modified or canceled except in accordance with the terms and conditions stated in the Cancellation Policy.
You are required to pay the full amount upon order completion, including: The price of the product or service. Design fees (if applicable). Shipping or installation costs (if applicable) may be required after order completion.
Payments are accepted via the payment methods available on the platform, such as bank transfer or electronic payment gateways.
No order will be processed until payment has been received or approved. Prior to order processing, the final design is sent for approval.
It is the customer's responsibility to carefully review the content, dimensions, and details. After approval, Uplit is not responsible for any errors that have not been notified.
🟨 Prices and Pricing
All prices displayed on the website are in Saudi Riyals (SAR) and include value-added tax (VAT), if applicable. Apple Lite makes every effort to accurately display pricing information, but errors may occur.
If there is a price error after you submit your order, you will be contacted to confirm the correct price or cancel your order and receive a full refund. Shipping costs and taxes, if applicable, are displayed on the "Purchase Confirmation" page and include taxes at the current rates unless explicitly stated otherwise.
🟦 Delivery and Pickup
Delivery times vary depending on the type and nature of the order (prints, gifts, supplies, etc.). The estimated delivery time will be specified during the order or in the confirmation message. Delivery will be made to the address you specify during the order.
In the event of special installation or delivery, coordination will be made with our team in advance. Apple Lite is not responsible for any delays beyond our control (such as shipping company delays or force majeure). For more information, please visit the Delivery and Returns page.
🟥 Cancellation Policy
Due to the custom nature of our products, orders cannot be cancelled or refunded after confirmation and payment, except in the event of a product manufacturing error that violates the approved specifications.
If any of these exceptions apply, please contact us via email or phone within 48 hours of receiving the order. If we do not contact you, the order will be considered accepted.
🟥 Limitation of Liability
We at Uplit (uplit.sa) make every effort to ensure that the services and products offered on the website are accurate, up-to-date, and error-free. However, we do not guarantee that the website or services will be completely free of interruptions or technical errors.
We are not liable for any direct or indirect damages resulting from: Use of the website or reliance on its content. Delayed or failed delivery of orders for reasons beyond our control.
Unauthorized access to your data due to your failure to protect your account.
The website and all its contents are provided "as is," without any express or implied warranties. Our total liability, in all cases, is limited to the value of the product purchased only.
In the event of an error in pricing by Uplit, the order will be canceled and the amount paid will be fully refunded.
🟦 Offers and Coupons
From time to time, AppLight may launch promotional offers or discount coupons valid for a limited period. The following terms apply to all offers: Each offer is valid only during the specified period. More than one coupon may not be used in a single purchase.
Coupons cannot be redeemed for cash. Some products or services may be excluded from offers. AppLight reserves the right to modify or cancel any offer without prior notice.
🟪 Law and Application:
This agreement is subject to the laws of the Kingdom of Saudi Arabia, and any dispute shall be settled through the competent courts within the Kingdom.
🟪 Use of Products:
All products offered on the Uplit website (uplit.sa) are intended for commercial use. We do not provide any warranties for personal or home use.
🟪 Force Majeure:
We are not responsible for any delay or failure to fulfill orders due to circumstances beyond our control, such as natural disasters, logistical, or technical crises.
🟪 External Links:
The site may contain links to external websites, and we are not responsible for their content, accuracy, or services.
🟪 Assignment and Amendment:
None of your rights may be transferred or assigned without the written consent of Uplit. We reserve the right to amend the Terms or assign our obligations to a third party.
🟪 Electronic Communications:
When using the site or communicating with us, you agree that all notices and agreements are made electronically and are considered official.
🟪 After-sales service:
Customers are required to retain the original invoice to benefit from warranty, return, or exchange services, according to store policy.
🟪 Image and Marketing Rights
When completing a purchase through Uplit.sa, the customer implicitly agrees to grant Uplit the full right to photograph the products designed or manufactured for them and to use these images in our marketing materials, including the website, social media, presentations, and other marketing channels.
🟩 Secure Shopping
At Uplit (uplit.sa), we are committed to providing a safe and reliable online shopping experience. All sensitive data is encrypted using high-level security protocols.
We do not store payment card information on the site, and information is passed directly through certified and secure payment gateways. We use your personal data only for order processing and communication purposes, and it is not shared with any third party without your permission.
It is the customer's responsibility to maintain the confidentiality of their account information and password, and to update it as necessary to ensure orders are received correctly.
FAQs
Easy! Choose the product, specify the required specifications (such as sizes, quantities, and colors), upload any design files, add the product to your order cart, and begin the checkout process.
We use encrypted and trusted online payment gateways that ensure the highest security standards to protect your data. No credit card information is stored on our systems.
When you reach the checkout page, enter the coupon code in the designated box, and the discount will be applied directly to the order total.
Since all of our products are made to order, an order cannot be canceled after confirmation unless there is a manufacturing error that violates approved specifications.
We follow advanced security standards and use strong encryption technologies.
Once the design is confirmed and production begins, no changes can be made to the order. Please ensure you review all details before submitting your order.
Due to the custom nature of our products, we do not accept returns or exchanges unless there is a clear manufacturing error that violates approved specifications.
Processing times vary depending on the type of order. The expected time is usually specified during the order process, and the customer is contacted in the event of any unexpected delays.
We offer several payment methods, including bank transfer and electronic payment via secure gateways. Your order will not be processed until payment is confirmed.
Yes, you can request a final proof before printing for an additional fee.
The proof will be sent via email or WhatsApp, and it is the customer's responsibility to carefully review and approve it before production begins.
Yes, we deliver to all regions of the Kingdom of Saudi Arabia in partnership with reliable shipping companies.
Yes, some products accept limited printing, and you can also request a sample for a nominal fee.
